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Frequently Asked Questions
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What areas do you serve?At Sorted, our commitment extends across the Australian Capital Territory (ACT) and beyond. We proudly offer our measure and installation services to the entirety of ACT, reaching as far north as Goulburn, down south to Bungendore, and eastward to Braidwood. This wide coverage ensures that a significant number of households can directly benefit from our expert services. For those located outside these regions, we haven’t forgotten you. Sorted provides a ‘supply only’ option, making our high-quality, locally manufactured products available to you, no matter where you are. This option allows customers beyond our direct service area to still enjoy the excellence of Sorted products. Whether you’re seeking full service with measure and installation, or just need the supply of superior products, Sorted has you covered. Contact us today to learn more about our services and how we can assist you, regardless of your location.
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What to expect on a measure and quote appointment?Understanding that each home and each client is unique, Sorted is dedicated to providing a bespoke service experience. Our process begins with a thorough understanding of your individual needs and the specific aesthetic you envision for your home. Here's how we ensure that our service perfectly aligns with your expectations. We engage with you to understand your preferences, requirements, and the desired look for your space. Based on your inputs, our team of experts curates a selection of products that best suit your needs. This step involves a careful balance of functionality, style, and budget considerations. Once we've narrowed down the options, we conduct meticulous measurements to ensure a perfect fit for your space. Following the measurements, we provide you with a detailed quote. This quote is crafted to offer clarity and transparency, ensuring you understand and are comfortable with every aspect of the project. Our goal is to make the process of selecting and installing the right product as seamless and satisfying as possible. With Sorted, you're not just choosing a product; you're choosing a partner dedicated to bringing your vision to life.
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How do I know what product is best suited for me?At Sorted , we believe in asking the right questions to better serve your needs. Before we begin, it’s crucial for us to understand two key aspects of your requirement – the visual impact you desire and the practical functionality you need. Do you envision the product to seamlessly blend with your existing décor, or do you want it to stand out as a distinct feature? For instance, sheers can introduce a layer of softness and elegance to any space. Imagine a stark white sheer contrasting with grey carpet and white walls, transforming it into a striking feature of your room. Beyond aesthetics, practical factors play a significant role. We consider aspects like insulation, privacy, ease of access, and window sizes to filter the options. This ensures that the solution we provide is not just visually pleasing but also functionally apt for your space. Our team excels in striking the perfect balance between looks and practicality, ensuring that the final product is not only a perfect match for your style but also caters to your practical needs.
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What is your turnaround time?At Sorted Blinds, we take pride in manufacturing our blinds, curtains, and awnings locally. This on-shore production not only allows us to closely monitor and maintain our high-quality standards but also provides a significant edge in terms of efficiency and turnaround times. By manufacturing locally, we drastically reduce the time between order and installation. This efficiency is a direct result of our streamlined production and logistics. The manufacturing time for blinds is typically around 15 business days, ensuring you receive your custom product in a timely manner. For more intricate products like drapes, we usually require up to 20 business days. This allows us to pay meticulous attention to detail, ensuring each drape meets our exacting standards. By choosing us, you're not just getting a product; you're getting a commitment to quality, speed, and local craftsmanship. Experience the difference that local manufacturing makes, with products that are as exceptional in their make as they are in their appearance.
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